Privacy Policy

Effective Date: April 15th 2025

Stay & Play Ayr ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or engage with our services.

1. Information We Collect

We collect the following types of information:

Personal Information

Contact Information: When you fill out forms on our website (e.g., "Contact Us" form), we may collect personal information such as your name, email address, phone number, and any other details you provide to us.
Other Information: Depending on the services you engage with, we may collect additional information necessary for the performance of the service, such as your child's name or age.

Non-Personal Information

We may also collect non-personal information, such as browser type, device type, IP address, and website usage data. This helps us improve the user experience on our website and tailor content and services to your needs.

2. How We Use Your Information

We may use the information we collect for the following purposes:

To respond to your inquiries or requests for services.
To provide and improve our services and website.
To send promotional and marketing communications (if you opt-in to receive them).
To comply with legal obligations and resolve disputes.

3. How We Protect Your Information

We implement a variety of security measures to maintain the safety of your personal information when you submit your information through our website. This includes encryption, access controls, and regular security audits.

While we take reasonable steps to protect your information, please note that no data transmission method over the internet is 100% secure. We cannot guarantee the absolute security of your information, but we strive to protect it to the best of our ability.

4. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following cases:

Service Providers: We may share your information with trusted third-party service providers who help us operate our website, conduct business, or provide services to you.
Legal Requirements: We may disclose your information when required by law, such as to comply with a legal process, protect our rights, or ensure the safety of others.

5. Cookies and Tracking Technologies

Our website uses cookies to enhance user experience. Cookies are small files stored on your device that allow us to remember your preferences, analyze site usage, and personalize content.

You can control cookie settings through your browser. Please note that disabling cookies may affect the functionality of the website.

6. Your Rights

Under applicable data protection laws, you may have the following rights concerning your personal information:

Access: You can request access to the personal information we hold about you.
Correction: You can request corrections to any inaccurate or incomplete personal information.
Deletion: You can request that we delete your personal information (subject to certain conditions).
Opt-Out of Marketing Communications: You can opt-out of receiving marketing communications from us by clicking the "unsubscribe" link in any email you receive from us or by contacting us directly.

7. Third-Party Links

Our website may contain links to third-party websites that are not operated or controlled by us. This Privacy Policy applies only to our website, and we are not responsible for the privacy practices of third-party sites. We encourage you to read the privacy policies of any third-party websites you visit.

8. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

9. Children's Privacy

We do not knowingly collect personal information from children under the age of 13. If we learn that we have inadvertently collected personal information from a child under 13, we will take steps to delete that information as soon as possible.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Effective Date". We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your personal information.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Stay & Play Ayr 22 New Road, Ayr, KA8 8EX stayandplayayr@hotmail.com